Return & Refund Policy

At Khuwaab Apparel, we want you to love your purchase. If there is any issue with your order, we are here to assist you.

Returns & Exchanges

We accept returns or exchanges under the following conditions:

• Items can be returned/exchanged within 7 days of delivery.

• The product must be unused, unworn, unwashed, and in its original packaging with all tags attached.

• Items that are damaged, stained, altered, or worn cannot be accepted for return.

• Customers must contact us within 7 days of receiving the order to request a return or exchange.

Exchange Process

To request an exchange:

1. Contact our customer support team with your order number and reason for exchange.

2. Our team will review your request and guide you through the process.

3. Once the product is received and inspected, we will process your exchange.

Exchange availability depends on stock availability.

Refund Policy

• Refunds are only issued for eligible returns after the product has been received and inspected.

• Shipping charges are non-refundable.

• Refunds will be processed through the original payment method or bank transfer, depending on the payment option used.

• Refund processing may take 5–7 working days.

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear pictures/videos of the product. We will arrange a replacement or suitable solution.

Sale & Discounted Items

Sale, discounted, or promotional items may only be exchanged if there is a manufacturing defect or if the wrong item was delivered.

Order Cancellation

Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation is not possible.

Contact Us

For any return or exchange queries, please contact our customer support team.

Khuwaab Apparel
Where tradition meets timeless elegance.