Shipping policy

 

Shipping Policy

At Khuwaab Apparel, we aim to provide a smooth and reliable delivery experience for our customers. This Shipping Policy explains our delivery process, timelines, and related information.

Order Processing

  • Orders are processed within 1–3 working days after confirmation.

  • Once your order has been dispatched, you will receive confirmation details through your provided contact information.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Delivery within Pakistan usually takes 3–7 working days after dispatch.

  • Delivery times may vary depending on your location and courier service availability.

  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.

  • Any applicable delivery charges will be clearly mentioned before completing your order.

Cash on Delivery (COD)

  • Cash on Delivery is available across Pakistan.

  • Customers are requested to provide accurate contact details and address information to avoid delivery delays.

Order Tracking

Once your order is dispatched, tracking details may be shared through SMS, WhatsApp, or email (where applicable).

You can use these details to track your shipment with the courier service.

Delivery Delays

While we always try to deliver your order on time, delays may occur due to:

  • Courier service issues

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete address details

  • Unforeseen circumstances

Khuwaab Apparel is not responsible for delays caused by external courier services.

Incorrect Address Information

Customers are responsible for providing accurate delivery details. If an order is returned due to an incorrect address or unavailable recipient, additional delivery charges may apply for reshipping.

Receiving Your Order

Please check your parcel at the time of delivery. If you receive a damaged or incorrect item, contact our customer support team within 48 hours of delivery.

Contact Us

For any shipping-related questions, please contact us.

Khuwaab Apparel
Where tradition meets timeless elegance.